My sister lives in Florida and when she moved down, I arrange her laptop in order that I may use TeamViewer to see her laptop and assist her with points in the event that they got here up. I’ve been in a position to do this till someday earlier this 12 months. Abruptly, I am unable to see her laptop, even once we are sitting in the identical room in her community. At about the identical time she misplaced connection to her HP Printer. Each of these items have been working beforehand and unexpectedly they stopped working. We even tried to attach her laptop computer to the printer utilizing a USB twine however her laptop doesn’t acknowledge the connection.
I used to be capable of join along with her printer utilizing my laptop computer so I’m fairly positive it’s not the printer. it virtually looks as if there may be some setting/port that’s compromised on her laptop. I did run Malwarebytes and AdwCleaner on the machine. Nothing discovered with Malwarebytes however there have been two gadgets that have been quarantined in AdwCleaner.
Any ideas could be useful.
It’s an HP Pocket book operating Home windows 10 House