A person reveals AirPods Professional at an Apple retailer on East Nanjing Street on October 30, 2019 in Shanghai, China. Apple’s new AirPods Professional with lively noise cancellation are on sale on October 30 in China.
Wang Gang | VCG | Getty Photographs
These issues embrace a static or crackling sound that will increase in loud environments and points with lively noise cancellation.
Apple mentioned AirPods Professional made after October 2020 do not have the issues.
Homeowners who expertise issues can contact Apple on-line or make an appointment at an Apple retailer to get their AirPods Professional changed totally free. Solely units which might be confirmed to have the problem might be changed.
The substitute applies solely to the buds, not the charging case. Apple’s not providing an identical program for different AirPod fashions.
Crackling issues with AirPods Professional had been reported by customers earlier this year. In Could, Apple issued help paperwork on its web site with troubleshooting recommendation for the problem. It was changing these items underneath guarantee.
Apple’s AirPods are a well-liked line of wi-fi headphones. Apple does not get away income from AirPods, however it reported $7.8 billion in “different merchandise” income within the quarter ending in September, which incorporates AirPods together with different headphones and the Apple Watch.