PITTSBURGH (KDKA) – It’s in all probability occurred to most of us, a minimum of as soon as: you’ve a brand new digital machine — a laptop computer, laptop, possibly a telephone or a pill — and you’ll’t get it to work correctly.
Beginning at the moment, Pittsburgh Public Colleges might be providing in-person tech help for college kids and fogeys who’re experiencing issues utilizing district-issued gadgets.
Mom-of-three Scharisse Witherspoon stopped by the tech help heart at Pittsburgh Obama Wednesday morning to get assist with computer systems for 2 of her kids in Pittsburgh Public Colleges.
“He dropped it in his guide bag and the display went black, so I needed to swap it out, after which I’ve a sixth grader, that, he couldn’t check in on his laptop,” mentioned Witherspoon.
College students within the Pittsburgh Public College district are on distant studying for the primary 9 weeks of the varsity yr. The varsity board made that call after which offered laptops to all college students for distant studying.
Interim expertise officer Mark Stuckey says the district first discovered of among the points mother and father and college students have been having with the district-issued gadgets shortly after they started distributing them for distant studying.
“That’s the place we discovered among the frustrations, to create these,” he mentioned of the tech help facilities. “Most of them have been log-on points and logging on to the machine, some connectivity points, some rebooting points and most of these we imagine we’ve an answer for,” Stuckey informed KDKA’s Lisa Washington.
For these which were experiencing tech points, the district has arrange tech help at 5 colleges throughout town for the following two-and-a-half weeks.
These in search of assist might want to convey the district-issued machine, charger and the scholar log-in. They’re asking for college kids and households to make a reservation forward of time, however they may settle for walk-ins.
The district is now supporting all 23,000 Pittsburgh Public college students and three,000 workers. Most are utilizing district gadgets, others are utilizing their private gadgets.
“Sometimes the technicians would go to the colleges, however now that we’ve all these households on the market, we would have liked to plot a plan for them to return to us,” Stuckey mentioned.
The help might be obtainable every day from 8 a.m. till 2 p.m. via Oct. 2 at these following places:
- Pittsburgh CAPA – 111 ninth Road
- Pittsburgh Carrick – 125 Parkfield Road
- Pittsburgh King – 50 Montgomery Place
- Pittsburgh Langley – 2940 Sheraden Boulevard
- Pittsburgh Obama – 515 N. Highland Avenue